Frequently Asked Questions

HVAC stands for Heating, Ventilation, and Air Conditioning. It refers to the various systems used for moving air between indoor and outdoor areas, along with heating and cooling both residential and commercial buildings

It is recommended to service your HVAC system at least once a year. Ideally, you should schedule a maintenance check in the spring for your cooling system and in the fall for your heating system.

Common signs include unusual noises, poor airflow, warm air blowing from the vents, no air blowing, frequent cycling, and higher-than-usual energy bills.

Heat pump maintenance consists of checking the unit to ensure heating and cooling is working properly, cleaning the coils to ensure proper airflow and vacuuming the condensate pan to minimize the risks of floods.

Air filters should be replaced every 1-3 months, depending on the type of filter and environmental factors such as pets or allergies.

Immediately turn off your heat pump and call a service technician to perform diagnostics.

Yes, with most heat pumps you will have control of your heating and air conditioning all year round.

The maintenance and repair of heat pumps in most condominiums is the responsibility of the unit owner, however many condominiums will provide the maintenance 1-2 times a year. Please review your condominium declaration.

Most heat pumps are under warranty for 2 years. It is best to contact your property manager.

No, it is very important to ensure that there is nothing in front of the heat pump restricting the return airflow.

We have in-depth knowledge of a wide range of heat pump brands, including Omega, Whalen, and Johnson Control, Daiken-MqQuay. We specialize in maintenance, repairs and new installations for condominiums.

Fan coil maintenance consists of checking the heating or cooling (depending on the season) to ensure its working properly, cleaning the coils to ensure proper airflow and vacuuming the condensate pan to minimize the risks of floods.

Filters for your fan coil should be replaced every 3-4 months.

It depends on whether you have a two or four pipe system. Most buildings are a two pipe system, however many of the newer units have a backup electric heater which can be used all year round.

The most common issue is due to water flow restriction to the coils.

No, it is very important to ensure that there is nothing in front of the fan coil restricting the return airflow.

Dryer and bathroom duct cleaning consists of cleaning the ducts, inside the dryer and the booster fan.

Duct cleaning can improve indoor air quality, enhance HVAC system efficiency, reduce allergens and dust, and extend the lifespan of your system.

We recommend you clean your ducts at least once every two years. However, you may need to clean them more frequently if you have pets, allergies, or notice mold growth or excessive dust.

If your dryer requires you to run it multiple times before your clothes dry it means that either your ducts or plugged, secondary lint trap (located above the dryer) hasn’t been cleaned or your booster fan needs to be replaced.

The secondary lint trap should be cleaned every 1-2 months.

Yes, our technicians are certified and have extensive experience in the HVAC industry.

You can schedule a service appointment by calling us at 1-800-279-9996 or filling out the contact form on our website by clicking the blue SERVICE button in the top right-hand corner.

No, we offer services Monday to Friday 9:00 am - 5:00 pm to ensure your HVAC needs are met promptly and on Saturdays during the peak summer and winter season.