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Careers

Working for Sychem is both challenging and very rewarding.  Of course, we appreciate skills and experience, but we can
always train people to master new skills.  Most important — we want people who enjoy working hard and delivering the
best possible service experience to our customers.  

If you share these values, take a look at the opportunities outlined below and drop us a line:

Available Jobs

HVAC General Service Technician

Duties

Service Fan coils, Heat Pumps and Duct Cleaning in Hi-rise buildings throughout the GTA

Requirements

0-1 years of experience (training is provided). Possess G3 and an ODP License

Salary

This is an Entry Level Position. Hourly rate is from $14.50/hr to 17.50/hr

Job Description

Perform general maintenance (i.e. filter change) services in a courteous and customer service oriented manner
Maintain, general and perform diagnostics on the HVAC systems (including Duct Cleaning)
Instruct customers on care and maintenance of the equipment
Instruct customers on any repairs required
Document all work completed in the worksheets provided
Immediately address any customer complaints to management

Qualifications

Excellent Customer Service and strong communication skills – written and oral
Proactive and has initiative and foresight
Team player, but also able to work independently
G3 License and ODP
Strong Troubleshooting skills and basic ability to read schematics
Class G Drivers License (Clean Driving Record) and reliable transportation
A willingness to learn
Safety shoes required

Other

Training is provided
Experience in working on Fancoil and Water Source Heat Pumps in the condominium industry is an asset
Basic hand tools is an asset

Assistant to the CEO

Duties

Providing a full range of support to the CEO includes but not limited to:

Administration:
Organizing and managing CEO's emails, calendar and contact list
Providing support with booking meetings with existing and potential customers
Managing timelines for projects and coordination across the company
Creating power point presentations
Organize, update and maintain documents and files in dropbox
Keeping Pipedrive CRM up to date and organized

Social Media:
Managing the companies social media presence on Facebook, Youtube and Twitter
Managing the news section on the company website
Posting and marketing videos on youtube
Drafting all types of communications material – from web copy, email templates, newsletters and social media messaging
Mail Chimp - Assist in generating more email subscribers
Sourcing and sharing relevant information for our customers and sharing it in the social media world

Human Resources:
Setting up preliminary interview processes
Assisting in creating new employee contracts and on boarding
Implementing a welcome package and training for new employees
Setting up reviews between owner and employees
Assisting in the design and delivery of employee training programs and workshops Ensuring all staff has updated WSIB training

Requirements

Willingness to learn
Resourceful
Self Starter
Excellent oral and written skills
Detail oriented
Superior planning and organizational skills
Excellent work ethic
Works well independently
Enjoys working from home and coffee shops and prefers flexible hours and the ability to work from anywhere
Proficiency with Microsoft Office and Google Apps and aptitude to learn new programs
Creative with high attention to detail
Positive Attitude
Project Management and researching skills

Salary

30-35K

Job Description

Hybrid Ever Evolving Dynamic Role with a Broad Range of Responsibilities.

We are looking for awesomeness to support and work directly with the CEO. You are super organized, love working independently, internally motivated go getter and out of the box thinker. You enjoy wearing multiple hats and interested in continuos learning, reading and finding ways to simultaneously improve yourself and the business. You love creating systems and maximizing efficiencies. You are vibrant, creative and have an entrepreneurial spirit. When challenges and problems arise you thrive and love finding solutions.

You understand that its all about playing the long game.

This dynamic role is a mix of Administration, Social Media Marketing and Human Resources.

Qualifications

Education:
Bachelors

Experience:
1-3 years

Location:
Downtown Toronto

Other

Operations Manager

Duties

We are looking for a professional Operations Manager to plan, direct and coordinate all of our day-to-day operations. You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. You will manage, mentor and coach a team of managers and other direct reports. The Operations Manager will report directly to the Owner/CEO.

This role is designed for someone who values autonomy, self-direction and flexible hours. It involves a high degree of creative problem solving and “get it done” attitude. The growth mindset of the owner/CEO reverberates through the organization and the environment is a positive and supportive one where teaching and knowledge sharing is encouraged, as the true success of this organization stems from our openness to learn from one another. This role comes with the freedom and decision making opportunity to take Sychem Inc. to the next level.

Duties: The Operations Manager is responsible for ensuring the effective and efficient management of company assets and human resources, improving the overall operations of the business to meet the objectives set forth by the Owner/CEO.




Requirements

Requirements: 5-7 years of experience as an Operations Manager in a small to medium sized business


Salary

Annual base + performance bonus. Salary will be commensurate with qualifications and experience.

Job Description

Present Responsibilities:

Organizational Leadership and Operational Effectiveness
Provide leadership, management and technical guidance of daily operations
Improve existing operational systems, processes and policies in support of business objective and strategy
Assist in developing new policies and procedures to ensure effective, efficient delivery of services and products
Support better management reporting, information flow and management, business processes and organizational planning
Contribute towards the achievement of company’s short and long-term strategic and operational objectives
Assist in performing quality control, developing and monitoring KPI’s


Human Resources & People Leadership
Manage existing team (15 FTEs)
Prepare annual performance reviews and execute disciplinary procedures as necessary
Ensure compliance with policies
Identify hiring needs proactively to ensure proper staffing levels. Oversee recruiting, orientation and training programs in accordance with labour and safety regulations
Responsible for safety, safety training and safety awareness including risk identification and mitigation measures. Ensure work operations of staff and contractors are carried out in a safe and effective manner

Finance
Interface with controller and payroll administrator
Own and manage project budgets and client related expenses
Examine financial data/statements and use them to improve profitability
Oversee overall financial management, planning, systems and controls

Legal
Interface with legal counsel when required
Legal housekeeping:
o Licenses
o Insurance
o Policy
o Agreements

Inventory
Setup and maintain an efficient inventory system
Equipment management and housekeeping
Purchase materials, plan inventory and ensure warehouse efficiency

Customer Management
Track relationships and leads
Define an account management solution
Manage and increase effectiveness and efficiency of project management and client relations
Coordinate and communication between production and business functions
Cater to clients or personnel’s concerns

Products/Services
Track performance of existing products
Increase efficiency with organization’s product and service delivery
Execute on new product pipeline:
o Air purifiers/Humidifiers
o Mechanic Training




Qualifications

Understanding of business functions such as Human Resources, Finance, Marketing etc…
Working knowledge of budgets, forecasting, data analysis and performance/operations metrics
Outstanding organizational and leadership abilities and strong coaching skills
Excellent interpersonal, communication and customer service skills
A commitment to high professional ethical standards and a diverse workplace
Excellent people manager, open to direction and collaborative management/work style and commitment to get the job done
Ability to effectively communicate with all levels of the organization
Delegates responsibilities effectively
Excellent verbal and written communication skills
Detail oriented, committed to accuracy and efficiency
Must work well under pressure
Aptitude in decision-making and problem-solving
Knowledge of organizational effectiveness of operations management
Excellent computer skills and proficient in Microsoft Office and G Suite for Business (Drive, Mail etc…)
Ability to look at situations from several points of view, persuasive with details and facts
BS/BA degree in Operations Management, Business Administration or related field
Ability to work after hours and weekends when required

Other

Future Responsibilities:

Design and implement business strategies, plans and procedures
Set comprehensive goals for performance and growth
Establish policies that promote company culture and vision
Oversee daily operations of the business
Lead employees to encourage maximum performance and dedication
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Participate in expansion activities (investments, acquisitions, corporate, alliances etc…)
Manage relationships with partners/vendors

HVAC Refrigeration Service Mechanic – 313D (P/T and F/T)

Duties

Service and repair Fan coils and Heat Pumps in Hi-rise buildings throughout the GTA

Requirements

2-4 years of experience. Possess 313D and an ODP License. G2

Salary

This is an Intermediate Level Position. Salary Based on Experience

Job Description

Provide services in a courteous and customer service oriented manner
Experience in with maintaining, performing diagnostics and repairing Water Source Heat Pumps and Fan coils.
Instruct customers on care and maintenance of the equipment
Instruct customers on any repairs required
Document all work completed
Immediately address any customer complaints to management

Qualifications

Excellent Customer Service and strong communication skills – written and oral
Adhere to all safety rules and procedures and relevant regulatory requirements.
Strong Troubleshooting skills and ability to read schematics
Proactive and has initiative and foresight
Team player, but also able to work independently; Positive Attitude
313D, ODP, G2
A willingness to learn
Experience in working on Fan coil and Water Source Heat Pumps in the condominium industry
Safety shoes required
Own Hand Tools

Other

Class G Drivers License (Clean Driving Record) and reliable transportation
Experience with small commercial kitchens is an asset
Ability to work evenings and weekends
Must be physically capable of performing all work required of this position